Troubleshooting
We are here to help you every step of the way to transform your practice and help give your patients a easy to use nutrition tracking experience.
Frequently Asked Questions
02
Do we have a direct link or access to technical support?
You can always reach out to our customer support team by email support@naiya.app Or you can always discuss initial issues with your business development representative.
02
Who do my patients contact with any technical issues?
If your patient experiences any technical issues, they can simply tap within their app settings to chat with our technical team or report any technical issues. A member of our technical team will address any technical issues or concerns.